Enter and view: Davyhulme Medical Centre

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Summary of report content

Healthwatch Trafford undertook an announced enter and view visit to Davyhulme Medical Centre on 29 May 2015.

The Healthwatch Trafford Enter and View Team felt there was a strong sense of leadership within the Davyhulme Medical Centre with processes in place to promote quality care for patient in a calm and efficient way.

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General details

Local Healthwatch
Healthwatch Trafford
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Privacy and confidentiality
Public consultation and engagement
Remote appointments and digital services
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
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