Annual Report 2016/17

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Summary of report content

Healthwatch Torbay report on their key achievements for 2016/17:

  • Visiting over 20 services
  • Publishing reports on topics ranging from domiciliary care to learning disabilities
  • Speaking to 570 people about their experiences

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General details

Local Healthwatch
Healthwatch Torbay
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to

Methodology and approach

Was the work undertaken in partnership with another organisation?
No

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Care home
Community Mental Health Team (CMHT) and specialist MH services
Home care/domiciliary care including personal assistants and personal budgets
Patient Transport and NEPTS

Details of people who shared their views

Number of people who shared their views
570
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