Supporting Mum

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Summary of report content

Ipswich Hospital approached Healthwatch Suffolk bout leading on an engagement project to gather birthing partner’s views about the maternity pathway at Ipswich Hospital. As the representative for the patient voice in Suffolk, Healthwatch Suffolk expanded the project and collected new mum’s views of the maternity pathway as well. They heard from 373 people.

Overall, the average rating of care from all hospitals received during pregnancy from birthing partners was (8.13 (1.70) and from mums (8.35, 1.87). Birthing partners and mums from Ipswich Hospital, James Paget Hospital and Ipswich Hospital scored the following ratings of care (8.13(1.70), 8.11(1.71), 8.23(1.55) and (8.28 (1.72), 7.66(2.32), 8.70(1.67)) respectively. James Paget Hospital was rated lowest by mums and birthing partners in comparison to West Suffolk Hospital and Ipswich Hospital, however this may be due to smaller sample size of respondents from James Paget Hospital, therefore it must be interpreted with caution. 

It is reassuring to read that an overwhelmingly high proportion of birthing partners (92%, n=131) and mums (94% n=156) from Ipswich Hospital, James Paget Hospital and Ipswich Hospital stated that they were given help and advice about their baby in the six weeks after their birth (92%, 93%, 91%) and (95%, 85%, 96%) respectively. A higher percentage of birthing partners stated they did not receive help and advice from health professionals about their baby’s health and progress.

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General details

Local Healthwatch
Healthwatch Suffolk
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Health visitors including baby clinics
Maternity care

Details of people who shared their views

Number of people who shared their views
373
Pregnancy/maternity
Currently pregnant
Currently breastfeeding
Given birth in the last 26 weeks
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