Hanham Carers Group

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Summary of report content

Healthwatch South Gloucestershire attended the Hanham Carers Group run by Bristol and South Gloucestershire Carers’ Support Centre. They heard from 11 people.

Key themes:

  • A lack of communication and information sharing
  • Understanding of mental health within primary care

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General details

Local Healthwatch
Healthwatch South Gloucestershire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Integration of services and communication between professionals

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
11
Does this report feature carers?
Yes
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