Feedback Feed Forward: July to September 2015

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Summary of report content

Healthwatch South Gloucestershire has heard 49 comments about health and social care between July and September 2015. Three general themes were found across services. GPs and pharmacies were praised for their efficient service. Some services and information were not accessible for those with additional needs

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General details

Local Healthwatch
Healthwatch South Gloucestershire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated
Pharmacy

Details of people who shared their views

Number of people who shared their views
49
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