Enter and view: The Beeches Care Home

Healthwatch Lancashire undertook an announced enter and view visit to The Beeches Care Home on 23 April 2026. They spoke to 13 people.

The Beeches Care Home can accommodate up to 39 residents in total over two floors. These buildings care and support people in residential care, dementia care and nursing care. At the time of the visit there were 24 residents living at the home. 

Healthwatch representatives were shown around the home by the manager, who explained more about the care home. The lounge area, dining room and quiet room are all in the same section of the care home, the kitchen is next to the dining room with bedrooms following on the corridor. On the corridor is a communal bathroom with a bath. At the end of the corridor is a separate lounge area and art room, alongside the hairdressers. On the second floor are bedrooms along with a communal bathroom with a bath and large shower room. 

When Healthwatch Lancashire attended this Care Home last year some recommendations have already been implemented including dementia signage and a larger menu for residents to easily see. 

Healthwatch representatives spoke with a variety of staff members, residents and relatives on the day. Due to the complexity of some residents in the building, Healthwatch were unable to have conversations with all residents due to their diagnosis of dementia. 

The activity coordinator was seen speaking with residents throughout the visit and was doing planned activities around the topic of St George and helping residents to dress up as St George and a dragon which the residents were enjoying. 

Overall resident feedback was positive, with them mentioning that they were happy within the home and how they could be themselves within the home and how they don’t feel pressured to do anything. The residents were praising the staff around activities and conversation, and the only recommendation was around the night time staff. 

Staff feedback was positive, with many staff members commenting that they feel supported to do their role effectively and feel they have enough training to support their needs. They also spoke highly of the new activities coordinator and the new ideas she has brought to the home. 

The only recommendation made by staff was around the refurbishment that is currently ongoing.

 Relatives spoken with at the time of the visit commented that they were generally happy with the care their loved one was receiving. They mentioned that even though their loved one hadn’t been there long they thought the communication was really good. One recommendation made was around having more mobility activities to get the residents moving around more.