Annual Report 2025/26

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Summary of report content

Healthwatch Dorset report on their key achievements during the year 2025/26.  During this period, they:

  • Supported more than 6,198 people to have their say and get information about their care
  • Published four  reports about the improvements people want to see, including areas like Hospital at Home, emergency services and accessible care for diverse communities.
  • Made a difference on a number of topics, including improved carer identification, better communication and multilingual information, and informing the future commissioning of stop smoking services.

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General details

Local Healthwatch
Healthwatch Dorset
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Health inequality
Integration of services and communication between professionals
Public consultation and engagement
Service organisation, delivery, change and closure
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Consultation
Engagement event
Focus group
General feedback
Interviews
Observation (eg Enter and View)
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Dentist
Discharge lounge/ discharge team/ discharge to assess
District nurse and community nursing
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)
Hospital services- not stated
Prison healthcare service
Public health (inc healthy lifestyle services such as smoking cessation or weight management)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres

Details of people who shared their views

Number of people who shared their views
1472
Does this report feature carers?
Yes
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