Patient Experience Report Knowsley Integrated Provider Services – Quarters 1 and 2 2013/14

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Summary of report content

Healthwatch Knowsley report on patient experience of the services provided by Knowsley Integrated Provider Services in Q1 and 2 2013/14.  They heard from 52 people,.

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General details

Local Healthwatch
Healthwatch Knowsley
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Follow-on treatment and continuity of care

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Maternity care
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres

Details of people who shared their views

Number of people who shared their views
52
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