Hospital Discharge Report - July 2014

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Summary of report content

Healthwatch Knowsley report on key themes in the comments they have heard about hospital discharge.  This is based on over 50 patient experiences in 2013 and 2014.

  • Good practice in involving patient and family in discharge planning
  • Communication between professionals is necessary to ensure safe discharge
  • When discharge planning starts
  • Ensuring care packages are in place before discharge

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General details

Local Healthwatch
Healthwatch Knowsley
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Discharge
Integration of services and communication between professionals
Medication, prescriptions and dispensing
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Discharge lounge/ discharge team/ discharge to assess
Inpatient care/General inpatients

Details of people who shared their views

Number of people who shared their views
50
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