Aintree University Hospitals Trust Service User Report: Qtr. 1 (2016-17)

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Summary of report content

Healthwatch Knowsley report on the patient experiences received in quarter 1 2016/17.  During that period they heard from 53 people.

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General details

Local Healthwatch
Healthwatch Knowsley
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
53
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