Annual Report 2025/26

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Summary of report content

Healthwatch Norfolk report on their key achievements in 2025/26:

  • 10,381 people shared their experiences of health and social care services, helping to raise awareness of issues and improve care
  • Publishing 96 reports about issues such as patients’ views on the use of digital technology in managing healthcare, preparing for later life in a county with an ageing demographic and the experiences of carers of people with Serious Mental Illness.
  • Making a difference on a wide range of issues, including carers' assessments, GP surgeries and access to primary care for d/Deaf people.

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Remote appointments and digital services
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
General Practice (GP)
Maternity care

Details of people who shared their views

Number of people who shared their views
10,381
Age group
0 to 12 years
Types of long term conditions
Mental health condition
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