Enter and view: care homes
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Healthwatch East Sussex decided to undertake enter and view visits to all East Sussex care homes rated inadequate by the CQC, a spread of other care homes and services that had been recently rated as requires improvement in March 2016. They visited a total of 42.
Overall, the standards at the care homes, both of care and premises, were good.
The vast majority of residents spoken with were positive about the care home and their ability to make decisions and choices.
The degree to which residents could be actively involved in the care home varied greatly. The levels of independence varied and linked with this was the extent of the support provided to maintain independence and choice.
Generally, residents commented favourably on activities. Lack of access to the community was an issue identified by many residents.
Some care homes looked ‘tired’.
Healthwatch identified a few services that were very good in the way they supported residents and a couple of these will be given as examples of good practice.
One of the key outcomes from this programme of visits is the identification of good practice and an endeavour to share these with other providers