ALZHEIMER'S SOCIETY: MEMORY CAFE BRISLINGTON

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Summary of report content

Healthwatch Bristol engaged with 10 people at Brislington memory cafe in Bristol, which included both individuals who had a diagnosis of dementia and their carers.

The general themes analysed from the group discussions in relation to primary care services were access to services in relation to administration and appointments availability, waiting times and treatment and care. Explanations of treatment and the quality of treatment, were also issues raised. Staffing in relation to staff attitudes were also themes analysed.

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Integration of services and communication between professionals

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
10
Types of long term conditions
Dementia
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