Annual Report 2015/16

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Summary of report content

Healthwatch Birmingham report on their key achievements for 2015/16.  These include:

  • A growth in the number of patients and people sharing their experiences through their online Feedback Centre.
  • Reviewing their engagement and involvement strategy
  • Carried out 7 enter and view visits, which resulted in service change and improvement
  • Improving young people's access to and experience of health services

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General details

Local Healthwatch
Healthwatch Birmingham
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
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