Enter and view: Field House Care Home, Peterborough

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Summary of report content

Healthwatch Cambridgeshire and Healthwatch Peterborough undertook an announced enter and view visit to Field House Care Home on 3 March 2026. They spoke to 12 people.

In summary, while Field House Care Home provides a generally caring environment with experienced staff, freshly prepared meals, and some personalised activities, there are several key areas that require improvement to enhance residents’, comfort, and overall quality of life.

These include ensuring communal areas and dining spaces are consistently clean, improving accessibility with clearly marked flooring, contrasting handrails, and bathroom fittings, and creating quiet spaces for reflection. Advertise and promote day-to-day activities and engagement opportunities. Mealtime support, access to drinks and snacks, and staff visibility and training, particularly around hygiene practices, also need attention. Addressing these areas will help provide a, more stimulating, and homely environment that better meets the needs of all residents.

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General details

Local Healthwatch
Healthwatch Cambridgeshire
Healthwatch Peterborough
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
12
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