You said, we did March 2026

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Summary of report content

Healthwatch East Sussex report on key issues they heard about via their information and signposting service in March 2026.  During that period they heard from 170 people.

They continued to hear about: long waits for GP appointments, challenges with telephone appointments, limited parking when attending medical appointments, especially at local hospitals, lack of call backs from NHS 111 following initial contact, inaccuracies contained in digital health records and long waits for ADHD assessments. 

New issues this month included: difficulties accessing information about NHS health checks and screening, availability of diagnostic tests in secondary care, lack of understanding by healthcare staff to support the needs of neurodivergent patients and a lack of contact or follow up appointments after hospital procedures.

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General details

Local Healthwatch
Healthwatch East Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Follow-on treatment and continuity of care
Health inequality
Parking and transport
Prevention of diseases, including vaccination, screening and public hygiene
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
170
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