Your NHS, Online: Insights from the Isle of Wight

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Summary of report content

Healthwatch Isle of Wight undertook a survey to inform its response to the Department of Health and Social Care's consultation on a new NHS Online Trust.  43 people responded.

Key findings

  • 51% of people said they would use the online hospital in the future.
  • Concerns were raised about quality of the service and digital exclusion.
  • Overall, people felt online services should supplement existing care rather than replace it.

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General details

Local Healthwatch
Healthwatch Isle of Wight
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Public consultation and engagement
Remote appointments and digital services
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
43
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