Getting There: Travelling to Health Care Appointments in Southampton
Download (PDF 718.94 KB)Summary of report content
Healthwatch Southampton conducted an exploration into issues that people living in Southampton faced when travelling to their healthcare appointments. This was prompted by feedback and enquiries received about issues people had experienced. 102 people responded to a survey.
Key Issues
Parking: Limited spaces, narrow bays, and high costs.
Patient Transport: Booking difficulties and long delays.
Public Transport: Indirect routes, accessibility challenges, and high costs.
Taxis: Expensive fares and limited availability of accessible vehicles.
Communication: Lack of awareness about support schemes and transport options.
Key Recommendations
· Improve communication on transport options and support schemes.
· Enhance Non-Emergency Patient Transport booking accessibility and patient engagement.
· Publish bus route maps to healthcare locations.
· Introduce discounted taxi fares for healthcare travel.
· Expand disabled and carers’ parking at Southampton General Hospital.