Tinsley: a neighbourhood view of health and care

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Summary of report content

This report from Healthwatch Sheffield shines a spotlight on health and wellbeing in one of Sheffield's neighbourhoods: Tinsley. How does where you live affect your health and wellbeing, and the way you access care and support?

They carried out in depth interviews and conversations with around 60 local residents, asking about health and social care services, as well as the wider factors that influence their health and wellbeing. 

Key findings

  1. There is a huge information and advice need in the area – exacerbated by language and digital barriers
  2. There’s low awareness and uptake of some services - Adult Social Care and Mental Health support in particular
  3. Travel barriers to the city centre and other neighbourhoods further worsen people’s access to secondary care and wider support
  4. The low identification of carers puts additional strain on families
  5. A shortage of groups and activities in the area means many people’s social wellbeing needs are not being met

Wider learning

Neighbourhood models of care are now being posited by the NHS and central government as a future goal for services. This model, outlined in the NHS 10 year plan, relies on statutory services and wider support organisations working together around individuals in the community. In Tinsley, we can see how strain falls on one part of this system when the other pieces aren’t there to back it up.

This report therefore has wider relevance - Healthwatch Sheffield want to improve health and wellbeing for people living in Tinsley, and also hope that these findings can influence wider work being done to improve population health at a neighbourhood level.

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Health inequality
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Parking and transport
Quality of treatment
Referrals
Remote appointments and digital services
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Children's social care services
Dentist
Emergency department (inc A&E)
Equipment services (including wheelchairs, incontinence, home adaptations)
General outpatients and hospital-based consultants
General Practice (GP)
Home care/domiciliary care including personal assistants and personal budgets
Hospital services- not stated
Maternity care
NHS 111
Optometry services/opticians
Paediatric care
Pharmacy
Public health (inc healthy lifestyle services such as smoking cessation or weight management)
Services other than health or social care
Social prescribing

Details of people who shared their views

Number of people who shared their views
60
Age group
25 to 49 years
50 to 64 years
65 to 79 years
80+ years
Gender
Women
Men
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not recorded
Ethnicity
Asian / Asian British: Pakistani
Asian / Asian British: Any other Asian / Asian British background
Black / Black British: African
Black / Black British: Any other Black / Black British background
White: British / English / Northern Irish / Scottish / Welsh
White: Roma
Sexual orientation
Not recorded
Marital and civil partnership status
Not recorded
Religion or belief
Not recorded
Pregnancy/maternity
Not recorded
Types of disabilities
Not recorded
Types of long term conditions
Not recorded
Does this report feature carers?
Yes
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