Healthy Working Life – research and mystery shopping

Download (PDF 95.87 KB)

Summary of report content

Early findings from mystery shopping by Healthwatch Kirklees show that information about support to stay in work or return to work in Kirklees is difficult to locate. Relevant details are often scattered across multiple websites, poorly signposted, or not publicly available at all. This creates confusion and increases the risk that people miss out on early support.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Kirklees
Publication date
Key themes
Access to services
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Mystery shopping
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Services other than health or social care
Did you find this attached report useful?
0
No votes have been submitted yet.