Enter and View: Amber Court Care Home

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Summary of report content

Healthwatch Blackpool undertook an announced enter and view visit to Amber Court Care Home on 28 January 2026.  They engaged with 10 people.

Healthwatch Blackpool had a positive experience visiting Amber Court Care Home. The staff team were very warm and hospitable, and residents were very keen to engage with the Healthwatch Blackpool representatives. 

Feedback from residents and observations suggested that residents overall felt largely satisfied with the care received and were very complimentary towards the staff. Based on the positive experience of the visit and feedback received from residents, Healthwatch Blackpool recommends the following to further enhance the wellbeing of residents at Amber Court Care Home including, resident access to counselling and mental health support, use and development of outdoor space and, maintain and build on food variety.

 Overall, Amber Court Care Home has many strengths which are highlighted throughout this report. It will be important to continue building on the positive aspects of the home and sustain the supportive culture that the Healthwatch team observed. Healthwatch Blackpool would like to thank the staff and residents for accommodating the visit and for taking the time to speak with the team.

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General details

Local Healthwatch
Healthwatch Blackpool
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
10
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