Key insights from December 2025- January 2026

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Summary of report content

Between December 2025 and January 2026, Healthwatch Sheffield gathered insights from 224 people who use health and social care services across Sheffield. They heard many positive experiences, as well as some less positive examples of care. 

Feedback covered a range of services, including experiences of NHS 111, Sheffield Children’s Hospital, and services accessed through Sheffield Health Partnership University. Healthwatch also heard about a recent increase in waiting times to access Right to Choose child ADHD assessments.

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Cost and funding of services
Health inequality
Remote appointments and digital services
Triage and admissions
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Cardiology/heart medicine
Chiropody/podiatry
Dentist
Ear, nose and throat, audiology and maxillofacial services
Emergency department (inc A&E)
NHS 111
Ophthalmology
Orthopaedics and fracture clinic
Paediatric care
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
Urology

Details of people who shared their views

Number of people who shared their views
224
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