Enter and view: Larkhill Hall

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Summary of report content

Healthwatch Liverpool undertook an enter and view visit to Larkhill Hall on 28 May 2025.  They spoke to 7 people.

Healthwatch observed that Larkhill Hall is a well-designed care home that felt like it was designed and decorated with residents in mind. Every area they saw was clean with no strong odours and looked well-maintained. Healthwatch were pleased to hear about some of the plans for the home such as the dementia friendly café and greengrocers. 

Residents had mostly positive things to say about the home although two of the residents spoken to felt that there wasn’t always enough staff present. There was also differing opinions from some staff about the levels of staffing that will be required when the middle floor reopens. 

During the visit staff were visible, but Healthwatch visits only give a two-hour snapshot of a care home. At the time of the visit the middle floor was still closed due to a self-imposed embargo on admissions. However new admissions were due to start in June, and Healthwatch hope that staffing levels will be maintained and increased where necessary to provide enough flexibility and attention for residents once the middle floor is open and the number of residents increases.

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General details

Local Healthwatch
Healthwatch Liverpool
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
7
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