Understanding and addressing stigma in healthcare for young adult substance users in Bristol

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Summary of report content

Healthwatch Bristol undertook qualitative research to understand what young people who were misusing substances wanted from healthcare.

Young adults often hide their substance use or avoid services because they fear being judged. 

Rigid appointment systems and underfunded services make it harder for them to get help. 

Specialist substance use services that are welcoming, trauma-informed, and youth-friendly, help build trust and encourage engagement. 

Peer support and involving young people in service design can make services more effective

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Health inequality
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Services for people with drug, alcohol and other addictions

Details of people who shared their views

Age group
16 to 17 years
18 to 24 years
Seldom heard groups
People with or recovering from addictions
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