Ideas to support Croydon’s Adult Social Care Strategy

As part of Healthwatch Croydon’s Annual Meeting on 15 July 2025 at the Clocktower Café in central Croydon, there was a public discussion, section under the title: Your views on Croydon’s adult social care strategy. Over 50 participants had the opportunity to share their views on the draft adult social care strategy in Croydon to help inform its development. 

This session was focused on hearing experiences as residents and as individuals and organisations supporting people living in Croydon who currently use adult social care services or may do in the future. Around eight tables, Croydon residents and stakeholders were encouraged to discuss these priorities and consider practical ideas which could be used to progress these in the new strategy. Each were given an overview of the six priorities that Croydon Council would like to see structure the strategy and participants were asked to consider practical suggestions to these which people could put on notes and then place by each priority. 

Healthwatch Croydon analysed the various suggestions, and this report shares what was shared and makes some suggestions for future development of the strategy.