You told us: what we heard in March 2025

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Summary of report content

Healthwatch Lancashire report on key themes in their data received in March 2025.  During this period they heard from 537 people.

The report covers:

  • GP services
  • Hospitals
  • an account of engagement at a mental health and wellbeing day.

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
537
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