What are people telling us about Covid-19 vaccines?

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Summary of report content

Healthwatch England report on key issues in the feedback they received about the roll out of the Covid-19 vaccine.  It is based on the experiences of 3144 people.

It covers:

  • Attitudes to getting the vaccine
  • Vaccine access and communications
  • Transport to places delivering the vaccine
  • Second vaccine dose
  • The experience of receiving the vaccine

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General details

Local Healthwatch
Healthwatch England
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
3144
Age group
65 to 79 years
80+ years
Ethnicity
Asian / Asian British: Bangladeshi
Asian / Asian British: Pakistani
Asian / Asian British: Any other Asian / Asian British background
Black / Black British: African
Black / Black British: Caribbean
Black / Black British: Any other Black / Black British background
Types of disabilities
Physical or mobility impairment
Does this report feature carers?
Yes
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