Rural Care at Home

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Summary of report content

Healthwatch North Lincolnshire decided to look at rural care at home services following feedback from the public. It also aimed to provide information from the public to feed into North Lincolnshire Councils recommissioning of care at home services. 

 After speaking with families and people who use care at home services it was clear that some had struggled to access care at home due to where they lived. Once a care package had been arranged and care at home services were in place, it was a relief and had become a vital support to their family carers. The pilot of block pay was in its infancy when the rural care at home survey was first discussed. After speaking with the Manager from Amphion she stated that the block pay pilot across the Isle of Axholme had made a huge difference. They were able to take on extra staff and increase care at home provision.

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General details

Local Healthwatch
Healthwatch North Lincolnshire
Publication date
Key themes
Access to services
Cost and funding of services
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Home care/domiciliary care including personal assistants and personal budgets

Details of people who shared their views

Number of people who shared their views
18
Seldom heard groups
People who are geographically isolated
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