Hampton Pharmacy Closures

Download (PDF 311.9 KB)

Summary of report content

Healthwatch Richmond undertook a survey about the impact of two local pharmacies closing. They received over 600 responses.

The number of respondents using the pharmacy at Station Approach increased from 26% prior to the closures to 62% after the closures. Similarly, the number of respondents using Bear Road pharmacy increased from 2% to 13%. The additional demand has had major implications on waiting times, pharmacy staff workload and prescriptions. The strength of feeling about queuing and waiting times at the pharmacy expressed in responses was overwhelming, clearly indicating that the pharmacy was struggling to cope with demand

Would you like to look at:

General details

Local Healthwatch
Healthwatch Richmond upon Thames
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Medication, prescriptions and dispensing
Parking and transport
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting times- punctuality and queuing on arrival

Methodology and approach

Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy

Details of people who shared their views

Number of people who shared their views
600
Did you find this attached report useful?
0
No votes have been submitted yet.