Annual Report 2020 - 2021

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Summary of report content

Healthwatch Northumberland reports on its achievements in 2020/21.

During this year they:

  • Heard from 250 people
  • Provided advice and information to 286 people
  • Engaged with and supported 100people during the Covid-19 pandemic
  • Published 10 reports.

Issues they worked on during the year include:

  • Care home visiting
  • GP online access

 

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General details

Local Healthwatch
Healthwatch Northumberland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health
Remote appointments and digital services

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
250
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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